# Support

For support please contact:

E-Mail: [support@zeeborn.net](mailto://support@zeeborn.net)  
Phone: [+49 (33233) 7474-84](tel:+4933233747484)  (09:00 - 16:00 CET/CEST)  

ZeeBORN GmbH  
Gutenpaarener Dorfstrasse 48  
14669 Ketzin  
Germany  

For after office hours contact details please see your individual support contract or visit the homepage at [www.zeeborn.net/support](https://www.zeeborn.net/support) 

*[PO]: Purchase Order  
*[AZA]: local folder
*[(PO]: Purchase Order  
*[RQ]: Requisition  
*[(RQ]: Requisition  
*[RfQ]: Request for Quotation  
*[(RfQ]: Request for Quotation  
*[SO]: Service Order  
*[(SO]: Service Order  
*[SQ]: Service Requisition  
*[(SQ]: Service Requisition  
*[SRfQ]: Service Request for Quotation  
*[OoB]: Open on Board  
*[(OoB]: Open on Board 
*[ART]: Average Running Time (operation hours per day) 
*[MC]: Master Contract
*[ADS]: Advantage Database Server (database engine used in previous versions of the ZeeBORN software)
*[.replic]: file extension for replication files (aka data transfer files)