Support

Support via phone and email is available during German office hours, workdays from 09:00 until 16:00.
For urgent after office hours support, please see the related agreements and contact options in your service contract.

For support please contact:

E-Mail: support@zeeborn.net
Phone: +49 (33233) 7474-84

ZeeBORN GmbH
Gutenpaarener Dorfstrasse 48
14669 Ketzin
Germany

Registered customers can also use our Task Portal

See also

Automatic Data Transfer

The system provides additional tools that allow to set up an automatic data transfer between the office and the connected sites. There are two main options

All ZeeBORN modules come with a pre-defined country list containing all known countries and their codes according to ISO 3166 standard.

Maintenance Report (MaintReport.exe)

The MaintReport.exe is an external tool for creating planned maintenance related statistic reports for all active vessels in a fleet.

Migrating ADS Based Data To New System

With the introduction of the new database engine, it is required to migrate already existing data from an ADS based system to the new database.

Missing Import Status

The "Missing Import Status" report can be accessed in the Data Replicator main window via the menu Tools > Missing Import Status. The report gives you an overview for all transfers sent to other sides that have not been imported yet.

ZeeBORN provides a REST server that allows access to selected data in the ZeeBORN database via pre-defined, secure endpoints accessible from various web services.