Task Portal — User Guide

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Login

1. Open the Task Portal in your browser: https://tasks.zeeborn.cloud
2. Enter your company name and password.
3. Click Login.

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Task Overview

After logging in, you will see an overview of all your tasks.

Using Filters

Use the filter bar to narrow the display by Module, Status, Priority, and Reporter. Select the desired criteria and click Load.

Search

Use the Search field in the filter bar to find tasks by keyword. The search covers:

• Task title
• Task description
• Comments
• Status comments (e.g. remarks from "Customer Action Required")

Enter your search term and click Load. The search can be combined with all other filters.

Column Reference

Column	Description
(red)	Indicates a question from ZeeBORN that requires your response
ID	Unique task number
Title	Task title — click to open details
Reporter	Who reported the task
Module	Associated module
Status	Current processing status
Priority	Priority level (Extremely Important, High, Normal, Low)
Created	Creation date
	Number of file attachments
	Number of comments

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Task Details

Click on a task title to open its details. Here you will find:

• Task Information: Title, module, status, priority, responsible person, creation date, description
• Attachments: All files attached to this task — both direct task attachments and files added via comments. Click any file to download it.
• Status History: Chronological list of all status changes
• Comments: Communication history for this task (including per-comment file attachments)

"Customer Action Required" Alert

Adding a Comment

1. Scroll down to the comments section
2. Enter your name in the "Kommentator" field
3. Write your comment
4. Optional: Attach up to 3 files (max. 10 MB each)
5. Click Submit

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Creating a New Task

1. Click New Task in the task overview
2. Fill in the required fields:
   • Title: Brief description of the issue
   • Module: Select the relevant module
   • Priority: Priority level
   • Description: Detailed description
3. Optional: Attach files
4. Click Submit

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Charts

Click the blue Charts button in the filter bar to open the visual dashboard.

Status Distribution

The Charts page shows doughnut charts that visualize the status distribution of your tasks:

• All Tasks — An overall chart showing the status distribution across all your tasks.
• Per Module — One chart per module, so you can see the breakdown for each area separately.

Status Colors

Status	Meaning
New	Task has been created, not yet being processed
In Processing	Task is actively being worked on
Customer Action Required	The support team needs your input
Question Answered	You have replied, waiting for the team to continue
Testing	A fix or change is being tested
Done	Task has been completed

Drill-Down

Click on any chart to see the detailed task list for that status group (optionally filtered by module). Tasks are grouped by status, so you can quickly review which tasks are in which state. Click on a task title to open its detail view.

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Mobile App (Install on Phone)

The Task Portal can be installed as an app on your phone for quick access.

Android (Chrome)

1. Open the portal in Chrome
2. When the install banner appears at the top, tap Install
3. If no banner appears: tap the three-dot menu (top right) and select Add to Home Screen

iPhone / iPad (Safari)

1. Open the portal in Safari
2. Tap the Share button (square with an arrow pointing up)
3. Select Add to Home Screen
4. Tap Add

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Email Notifications

The portal automatically sends an email notification to the ZeeBORN support team when:

• You create a new task
• You add a comment to an existing task

This ensures that no request goes unnoticed — you do not need to send a separate email.

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Important Notes